bgc99 — Legal Document

bgc99 Terms and Conditions

Please read these terms carefully before using the bgc99 platform. By registering or accessing the site, you are considered to have agreed to all of these terms.

Last Updated: 2026. bgc99 reserves the right to change these terms and conditions at any time without prior notice. Continued use of the platform after any changes are made will be considered acceptance of the updated terms.

Summary of Key Terms

Item Key Information
Minimum Age 21 years or older
Minimum Deposit Amount ৳200 (same for all payment methods)
Minimum Withdrawal Amount ৳1,000
Withdrawal Time Within 30 minutes to 3 hours
Welcome Bonus 100% up to ৳5,000 on first deposit, wagering requirement 20x
Payment Methods bKash, Nagad, Rocket, Upay, Bank Transfer
Support 24/7 Live Chat (Bengali)
1

General Terms and Applicability

These terms and conditions ("Terms") apply to the bgc99 platform and all related services. By accessing the bgc99 website, registering, making a deposit, or participating in any game, you are voluntarily agreeing to these Terms.

bgc99 reserves the right to amend, modify, or update these Terms at any time without prior notice. Updated terms will be considered effective from the moment they are published on the site. It is therefore your responsibility to visit this page regularly.

1.1 Eligibility Conditions

  • You must be 21 years of age or older.
  • Only one account may be created in your own name.
  • You must not be a resident of any country or region where online gaming is completely prohibited.
  • You are using this platform voluntarily and of your own accord.

1.2 Language and Communication

bgc99 primarily provides services for Bengali-speaking users. All official communications, notifications, and support are conducted in Bengali. In the event of any dispute or ambiguity, the Bengali version will be considered final.

2

Account Registration and Verification

To open an account at bgc99, you must provide accurate and complete information. Providing false or incomplete information may result in the immediate closure of the account and forfeiture of the balance.

2.1 Information Required at Registration

  • Full name (as per national ID card)
  • Active mobile number or email address
  • Date of birth (to verify age of 21 or older)
  • Preferred payment method details

2.2 KYC Verification

bgc99 may request identity verification (KYC) at any time. This may require submission of a copy of a national ID card, birth certificate, or passport. If verification is not completed within the specified time, withdrawals may be temporarily suspended.

2.3 Account Security

Keep your password and login details completely confidential. Transferring or renting your account to a third party is strictly prohibited. Any unauthorized access to your account must be reported to support immediately.

3

Deposit and Withdrawal Rules

All financial transactions on bgc99 are conducted through secure SSL encryption. The following conditions must be strictly followed for deposits and withdrawals.

3.1 Deposit Rules

  • The minimum deposit amount is ৳200 (the same for all payment methods).
  • Accepted payment methods: bKash, Nagad, Rocket, Upay, and Bank Transfer.
  • The details provided at the time of deposit must match the information registered on the account.
  • Deposits from third-party accounts are not accepted.

3.2 Withdrawal Rules

  • The minimum withdrawal amount is ৳1,000.
  • Withdrawals are generally processed within 30 minutes to 3 hours.
  • If there is an active bonus, withdrawals may be restricted until the full wagering requirement has been met.
  • Withdrawal requests can only be made to an account in your own name.
  • bgc99 reserves the right to suspend withdrawals until verification is completed if necessary.

3.3 Transaction Cancellation

A deposit request cannot be cancelled once it has been processed. A withdrawal request may be cancelled through support before it has been processed.

4

Bonus and Promotion Terms

bgc99 offers various types of bonuses and promotional offers. Each bonus has its own terms and conditions, which are detailed on the offer page. The general conditions below apply to all bonuses.

4.1 Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to a maximum of ৳5,000. To withdraw this bonus, the total amount of the bonus and deposit must be wagered 20 times.

4.2 General Bonus Rules

  • Each bonus can only be claimed once.
  • Claiming bonuses using multiple accounts is strictly prohibited.
  • Withdrawing before wagering is complete will result in the bonus being cancelled.
  • Certain games may be excluded when playing with a bonus balance.
  • bgc99 reserves the right to change or discontinue the bonus program at any time.

4.3 VIP Program Terms

The bgc99 VIP program has three tiers — Bronze, Silver, and Gold. Higher tiers can be reached through regular play. The maximum weekly cashback at the Bronze tier is 0.5%, at Silver it is 1.0%, and at Gold it is 1.5%. VIP benefits apply only to active and verified accounts.

5

Gaming Rules and Fair Play

bgc99 is committed to ensuring fair play. All games on our platform are operated through recognized software providers (including Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Ezugi, Microgaming, and NetEnt). Game outcomes are determined using a Random Number Generator (RNG), which is completely unbiased.

5.1 Prohibited Activities

  • Using fraudulent software or bots.
  • Exploiting game errors or bugs.
  • Colluding with other players.
  • Multiple members of the same household claiming bonuses from the same device or network.
  • Using an account for money laundering or illegal purposes.

5.2 Technical Issues

If a technical issue occurs during a game, the relevant round will be considered void and the bet will be refunded. bgc99 is not responsible for losses caused by server downtime or network issues. Please contact support via live chat for such issues.

5.3 Dispute Resolution

If there is an objection to the result of any game, it must be reported to support within 72 hours of the incident. The decision of bgc99 will be considered final.

6

Account Suspension and Closure

bgc99 reserves the right to temporarily suspend or permanently close an account without prior notice for any of the following reasons.

6.1 Reasons for Suspension

  • Violating any clause of the terms and conditions.
  • Providing false or fraudulent identity information.
  • Creating or operating multiple accounts.
  • Making fraudulent transactions or chargeback claims.
  • Threatening or harassing other users.
  • Failing to complete verification within 30 days of a request from the authority.

6.2 Self-Initiated Closure

You may request closure of your account at any time through live chat. Before closing, make sure all active wagering is completed and any available balance is withdrawn.

7

Responsible Gaming Policy

bgc99 encourages players to enjoy gaming in a healthy and controlled manner. Gaming is a form of entertainment — it should not be used as a solution to financial problems.

7.1 Self-Exclusion and Setting Limits

Users on our platform can set their own deposit limits, loss limits, or session time limits. If signs of gaming addiction appear, contact support for temporary or permanent self-exclusion. For more details, visit our Responsible Gaming page.

7.2 Minor Protection

This platform is for users aged 21 or older only. Family guardians are advised to use appropriate software to prevent minors from gaining access.

8

Privacy and Data Protection

bgc99 gives the highest priority to the confidentiality of your personal information. How your information is collected, stored, and used is described in detail on our Privacy Policy page.

8.1 Data Collection and Use

  • Information provided at registration is used for the purpose of providing services and verification.
  • Financial transaction data is used to prevent fraud and ensure security.
  • Personal information is not shared with third parties unless there is a legal obligation to do so.

8.2 Cookie Policy

The bgc99 website uses cookies to manage sessions and improve the user experience. By continuing to use the site, you are considered to have consented to the use of cookies.

9

Limitation of Liability and Indemnification

bgc99 operates a safe and reliable platform, however the authority will not be held responsible for the following matters.

9.1 No Liability For

  • Loss of a gaming session due to internet disconnection.
  • Data theft due to security vulnerabilities in your device or network.
  • Delays or failures by third-party payment providers.
  • Loss resulting from sharing your own password with others.
  • Force majeure situations (natural disasters, cyberattacks, government restrictions).

9.2 Indemnification

You agree to defend and indemnify bgc99, its officers, and employees against any claims or damages arising from your breach of the terms or any unlawful activity.

10

Miscellaneous Terms

10.1 Applicable Law

These terms and conditions will be governed by applicable law in matters of interpretation and enforcement. In the event of any dispute, both parties will attempt to resolve it through discussion.

10.2 Severability

If any clause of these terms and conditions is found to be unenforceable, the remaining clauses will remain fully in effect.

10.3 Entire Agreement

These terms and conditions, the privacy policy, and the responsible gaming policy together form the complete agreement between bgc99 and the user. Any prior oral or written understanding is replaced by these terms and conditions.

10.4 Contact

For any questions or clarifications regarding these terms and conditions, please contact our 24/7 live chat support or email us at: [email protected]

Have questions about the terms?

Our Bengali support team is by your side 24/7. Chat with us on live chat for any questions.